Privacy Policy

Effective Date: January 01, 2024
1. IntroductionWelcome to HOA Desk LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
2. Information We CollectWe collect various types of information in connection with the services we provide, including:

• Personal Information: Name, address, email address, phone number, and other contact details.
• Financial Information: Payment details, transaction history, and billing information.
• Property Information: Details about the properties you own or reside in.
• Communications: Records of your communications with us, including emails, phone calls, and messages.
• Usage Data: Information about how you use our services, including IP
  addresses, browser type, access times, and referring website addresses.

3. How We Use Your InformationWe use the information we collect for various purposes, including:

• Providing Services: To manage your community and provide our services effectively.
• Communication: To communicate with you about your account, services, and updates.
• Billing and Payments: To process payments and manage billing.
• Improvement: To improve our services, develop new features, and conduct research and analysis.
• Compliance: To comply with legal obligations and protect our rights and interests.

4. Sharing Your InformationWe do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as maintenance providers, IT support, and payment processors.
• Legal Compliance: Authorities or law enforcement as required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

5. SecurityWe implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Your RightsYou have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction: Request restriction of processing of your personal information.
• Objection: Object to the processing of your personal information for certain purposes.

7. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to collect and store information about your usage of our services. You can manage your cookie preferences through your browser settings.
8. Links to External SitesOur Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
9. E-commerceThose who engage in transactions with HOA Desk LLC – by purchasing HOA Desk LLC’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, HOA Desk LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with HOA Desk LLC. HOA Desk LLC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
10. AdvertisementsAds appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by HOA Desk LLC and does not cover the use of cookies by any advertisers.
11. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
12. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
HOA Desk LLC
325 N Saint Paul St, Suite 3100, Dallas, TX 75201
Admin@hoadesk.com
Website(s): https://www.hoadesk.net/ and https://www.hoadesk.com/